Warranties
Knit Like Granny stands behind all our KLG branded knitting and yarn products.
We offer a full refund for any KLG brand product within one year of the purchase date if the product doesn’t perform as it should during normal knitting use.
The products we resell (not the Knit Like Granny brand) are in some instances covered by warranties of the original manufacturers.
Knit Like Granny accepts returns of items in accordance with our Return Policy.
To Be Eligible For A Refund
- Please first email our sales department – refunds@knitlikegranny.com.
- Explain the problem you’re experiencing.
- Include your purchase details.
- Include your order number.
- Include any other details and photos that may help our support team.
- Then our friendly support staff will respond within 3 business days, and even sooner if possible.
Get In Touch
Phone
Office
522 W. Riverside Ave, Suite 4791, Spokane, WA 99201 USA
CONTACT FORM
Email Us
We’re always happy to hear from you. If you have questions, suggestions or want to say hello, please email us at contact@knitlikegranny.com.
Interested in working together? Contact us at partnerships@knitlikegranny.com. We love collaborating with great people and organizations.
Members of the media, please get in touch with our media relations team at media@knitlikegranny.com. They’d be happy to provide any info you need.
Our top priority is providing the best experience for our customers. For any questions, concerns or help, please email support@knitlikegranny.com, shipping@knitlikegranny.com, refunds@knitlikegranny.com or legal@knitkiegranny.com depending on what you need. We’re happy to assist you!
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We always appreciate your feedback. Please email feedback@knitlikegranny.com if you have anything you’d like to share.